Returns & Refunds
We hope you are completely satisfied with your purchase from Montana Northallerton. If, however, you would like to return or exchange a product then please read the instructions below before sending your item back. This will enable a smooth transaction.
If you return a product you have purchased from us that you have taken reasonable care of and within seven working days from the day after delivery we will issue you with a full refund less delivery. The refund will be issued within 30 days of cancellation.
For all returns please complete our Returns Form. (needs link to a PDF)
You may also return faulty items to our shop in Northallerton.