We hope you are completely satisfied with your purchase from Montana Northallerton. If, however, you would like to return or exchange a product then please read the instructions below before sending your item back. This will enable a smooth transaction.

If you return a product you have purchased from us that you have taken reasonable care of, and no labels removed, within seven working days from the day after delivery we will issue you with a full refund. The refund will be issued within 30 days of cancellation.  We are not able to refund postage and packing charges unless there is a fault with the goods. Please include a copy of your invoice or delivery note with the returned goods.

You may also return items to our shop in Northallerton, or Lakeside Park, Ellerton.