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Terms & Conditions

Welcome to Montana Northallerton. By using this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy. If you disagree with any part of these terms and conditions, please do not use our website. 

This website is owned and operated by Montana Northallerton. The term Montana Northallerton or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website. 
1. Use of the Website
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
2. Ordering from us
You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself.
You warrant that goods ordered by you are strictly for private and domestic use and are not for resale.
And orders will be placed once you complete the online checkout procedure and will be acknowledged via email.
The Order Confirmation will be sent to the email address given by you during the online checkout procedure and will confirm that we have received your order and the likely time frame in which it will be dispatched.
We reserve the right to reject or cancel an order for any of the reasons listed below:
  • a suitable sub-contractor cannot be sourced.
  • specific material used to create your order cannot be supplied.
  • authorisation for your payment cannot be obtained.
  • in the event of a products description or pricing error.
  • you do not meet any eligibility criteria set out in our terms and conditions.
3. Pricing
Where we charge separately for postage, packing and other relevant charges, the appropriate rates can be found in our information section.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Order Confirmation.
We always try to make sure that the prices on our Site are correct but errors may occur. If we discover an error in pricing of the products in your order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming the order at the correct price or cancelling it. If the order is cancelled we will refund you in full.
Payment for all Products must be by credit or debit card.
4. Cancellation and Returns Policy
Please see our Refunds page.
5. Quality
We warrant that (subject to the other provisions of these Terms) on delivery, all Products shall be of satisfactory quality (within the meaning set out in the Sale of Goods Act 1979) and be reasonably fit for their intended purpose.
If you are not satisfied with the quality of the Product we will, after inspection of the goods, endeavour to repair, replace or refund as required. This clause will not apply if:
  • you fail to give written notice of the relevant defect to us within 7 days of receiving the Product.
  • we are not given a reasonable opportunity to inspect the Product.
  • (when instructed by us) you do not return such Product to us, or to our nominated sub-contractor, at our cost, for inspection.
  • you wear or use, or any third party wears or uses, the relevant Product(s) after giving written notice of the relevant defect to us.
  • you have altered or repaired the relevant Product(s) yourself without our prior written consent.
  • you order the incorrect size
7. Description / Appearance of Products
The description and quantity of Products ordered will be listed in the Order Confirmation. All illustrations, descriptions or images on the Site are for the sole purpose of giving an approximate impression of the Product(s) and will not for part of any Contract.
Due to technology limitations we cannot guarantee that the colours displayed on this Site are identical to the colour of the materials used to crochet your Product. We will, however, endeavour to best match the colour of the materials to the colours in your design.
8. Copyright Notice
This website and its content is copyright of Montana Country Collection – © Montana Country Collection 2013. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
* You may print or download to a local hard disk extracts for your personal and non-commercial use only
* You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. 
9. Website Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Montana Northallerton and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Montana Northallerton. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Montana Northallerton takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.